Privacy Policy

Introduction

At Code And Game Academy ("we", "us", or "our"), we are committed to protecting your privacy and ensuring you have a positive experience on our website and in using our services. This Privacy Policy explains what personal data we collect, how we use it, how we protect it, and the choices you have regarding your information.

Information We Collect

We may collect the following types of information:

• Contact information: name, email address, phone number, and postal address when you register or contact us.
• Account details: registration information, username, password (hashed), and course enrollment details.
• Payment information: when you make payments, payment processor details (we do NOT store full credit/debit card numbers on our servers — payment is handled via secure third-party processors).
• Technical data: IP address, browser type, operating system, referring URLs, and pages visited.
• Usage data: information about how you use our website and services (e.g., course progress, pages viewed).
• Cookies and similar technologies: we use cookies to improve your experience. See the Cookies section below for details.

How We Use Your Information

We use the personal data we collect for purposes including:

• Providing and maintaining our courses and services.
• Processing enrollments, payments, refunds, and issuing certificates.
• Communicating with you about your account, purchases, course updates, or support requests.
• Improving and personalizing our website, content, and course recommendations.
• Detecting, preventing, and addressing technical or security issues and abuse.
• Complying with legal obligations and enforcing our Terms and Conditions.

Cookies and Tracking Technologies

We use cookies, beacons, and similar technologies to collect information about activity on our site and to provide features, analyze site usage, and deliver targeted content. Cookies are small files stored on your device. You can control or delete cookies through your browser settings. Disabling cookies may limit some features of the site.

Types of cookies we use:

• Essential cookies: required for core site functionality (e.g., login, session management).
• Performance cookies: collect anonymous information about site use to help us improve the experience.
• Functional cookies: store user preferences and settings.
• Advertising/third-party cookies: used when third-party services (e.g., analytics, ads) are present.

Third-Party Services

We may share your data with trusted third-party service providers who perform services on our behalf, such as payment processors (e.g., Razorpay, Stripe), email providers, analytics services (e.g., Google Analytics), and hosting providers. These third parties are contractually obligated to protect your data and use it only for the purposes we specify.

Data Security

We implement reasonable technical and organizational measures to protect personal data against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access. However, no internet transmission or storage is completely secure. We cannot guarantee absolute security.

Data Retention

We retain personal data only as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce our agreements. When data is no longer required, we securely delete or anonymize it.

Your Rights

Depending on your jurisdiction, you may have rights regarding your personal data, including:

• The right to access the personal data we hold about you.
• The right to correct inaccurate or incomplete data.
• The right to request deletion of your personal data (subject to legal exceptions).
• The right to restrict or object to certain processing activities.
• The right to data portability.

To exercise these rights or for any privacy-related request, please contact us at contact@codeandgameacademy.com. We will respond within a reasonable time and in accordance with applicable law.

Children's Privacy

Our services are not directed to children under 13 (or the minimum age in your country). We do not knowingly collect personal information from children under that age. If you believe we have collected personal information of a child without parental consent, please contact us so we can remove the information.

International Data Transfers

We may transfer and process data on servers located in different countries. When data is transferred internationally, we take steps to ensure appropriate safeguards are in place to protect your data.

Links to Other Websites

Our site may contain links to external websites. We are not responsible for the privacy practices or content of those websites. We encourage you to read the privacy policies of any third-party sites you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. Your continued use of the site after changes indicates your acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

• Email: contact@codeandgameacademy.com
• Phone: (+91) 98985 41233
• Address: S.F-28, R3 The Mall, Ahmedabad-380052, Gujarat, India.